Privacy Policy

Calderys pays particular attention to protecting the personal data of each user of the Calderys website and it undertakes to provide the highest level of protection for these data. In order to comply with the Law No. 78-17 of 6 January 1978 relating to data processing, files and civil liberties (the French data protection law “Loi Informatique et libertés”) and of European Regulation 2016/79 of 27 April 2016 relating to the protection of individuals with regard to the processing of personal data and the free movement of such data (“GDPR”), Calderys has put procedures in place to meet the new requirements imposed by the GDPR.

This privacy policy will explain how Calderys uses the personal data it collects from you when you use the Calderys website.

 Identity of the controller

CALDERYS France S.A.S., a company incorporated under the laws of France, with its registered office located at Route de Troyes - 51120 Sezanne, France, and registered within the Company and Trade Register of Reims under the number 702 031 030, is responsible for processing your data.

In this privacy policy, we use Calderys, "we", "us" and "our" to refer to the controller.

What data do we collect?

Calderys collects personal identification information (Title, Name, Email address, Phone number, Job Title, Company, Country, IP address) (“Personal Data”)

How do we collect your Personal Data?

Calderys collects and processes Personal Data when you:

  • Use the contact form on Calderys Website;
  • Voluntarily provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies

How will we use your Personal Data?

The Personal Data are processed for an explicit, specified and legitimate purpose. Therefore, Calderys collects your Personal Data so that Calderys can:

  • Deal with your enquiries and requests;
  • Have a better assessment of users’ needs;
  • Send you via email marketing communication (for example, invitation for special events.)

Where you have agreed to a particular use of your information (for example, for us to send you marketing communication) we process it on the basis of your consent. You may withdraw that consent at any time by contacting us (see the section headed “How to contact us” below).

How do we store your data?

Calderys undertakes to take all physical, logistical and organizational measures to prevent any alteration, deterioration and/or unauthorized access to the Personal Data. This includes ensuring the security of access to premises, data encryption and network security policies. We limit access to personal information about you to employees who reasonably need access to it with regards to the purpose of processing.

All Personal Data is hosted for Calderys by OVH (registered office located at 2 Rue Kellermann – 59100 Roubaix, France). Personal Data is securely stored, hashed and anonymized in Google Analytics. Calderys requires guarantees from all entities processing Personal Data on its behalf, to ensure their compliance with respect to the GDPR.

Calderys will keep your data for 13 months. Once this time period has expired, Calderys will delete or in some cases anonymize your Personal Data.


Calderys would like to send you information about products, services or events of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Calderys from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please 
click here.

What are your Personal Data protection rights?

Calderys would like to make sure you are fully aware of all of your Personal Data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Calderys for copies of your Personal Data.
The right to rectification – You have the right to request that Calderys corrects any information you believe is inaccurate. You also have the right to request Calderys to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Calderys erases your Personal Data, under certain conditions.
The right to restrict processing – You have the right to request that Calderys restricts the processing of your Personal Data, under certain conditions.
The right to object to processing – You have the right to object to Calderys’s processing of your Personal Data, under certain conditions.
The right to data portability – You have the right to request that Calderys transfers the data that it has collected to another organization, or directly to you, under certain conditions.
The right to bring a complaint before a supervisory authority – You have the right to contact the supervisory authority (which for France is the CNIL) to bring a complaint procedure concerning practices connected with Calderys’ management of Personal Data.

If you would like to exercise any of these rights, please contact us (see the section headed “How to contact us” below). In such case, Calderys has one (1) month to respond to you.


Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit the Calderys website, Calderys will collect information from you automatically through cookies or similar technology.

For further information, visit

How do we use cookies?

Calderys uses cookies in a range of ways to improve your experience on the Calderys website, including:

  • Keeping you signed in
  • Understanding how you use Calderys’ website

What types of cookies do we use?

There are a number of different types of cookies, however, Calderys’ website uses:

  • Functionality – Calderys uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies are used.
  • Analytical – Calderys uses these cookies to collect information about your visit to Calderys’ website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

How to manage cookies?

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Data transfers

Due to its presence in a number of countries, Calderys may be led to transfer your Personal Data to foreign countries, including countries which are considered to be “non-adequate” by European Union bodies. In this case, Calderys ensures that the necessary guarantees are put in place to maintain a level of protection that is equivalent to that of the European Union.

Changes to our privacy policy

Calderys reserves the right to update its privacy policy, in particular, due to changes in the legal framework. We recommend that you regularly consult this document, accessible on our website so that you may be rapidly informed of any change in the manner in which we process your Personal Data.

How to contact us

If you have any questions about Calderys’ privacy policy, the Personal Data we hold on you, or you would like to exercise one of your Personal Data protection rights, please do not hesitate to contact us via our parent company at:

Imerys Headquarters
Data Protection Officer

43 quai de Grenelle
75015 Paris